Update ( 20:40 )
Please be aware that due to damage caused by the burst pipe the heating and hot water service will be severely affected during peak times. Unfortunately this is because temperature controls have been compromised and as such we can only run the system at reduced safe operating temperatures.We will rectify this as quickly as possible.
This may lead to calls advising of no hot water or poor heating as such GEM are not at fault.
We hope to provide better news tomorrow.